Aviation Quality Auditing

The OODA loop (for Observe, Orient, Decide, and Act) was a concept originally devised by USAF Colonel John Boyd in the Korean War and applied to the combat operations process. It is now also often applied to understand commercial operations and learning processes and, in the fast moving aviation world, it a represents a model for continuous improvement.  Auditing can be seen as the key aspect of the ‘observe and orientate’ elements of the OODA loop providing management with the tools to ‘decide and act’ in the quest for continual advancement in a company’s Safety Management System (SMS)

Audit Spider

Audit Spider

SMS’s are becoming a standard throughout the global aviation industry as the next step in the evolution of industry safety. SMS’s integrate modern safety risk management and safety assurance concepts into repeatable, proactive systems.  IAG has experienced and UK CAA trained auditors who can support your organization and help management to provide:

  • A structured means of safety risk management decision making.
  • A means of demonstrating safety management capability before system failures occur.
  • Increased confidence in risk controls though structured safety assurance processes.
  • An effective interface for knowledge sharing between regulator and certificate holder
  • A safety promotion framework to support a sound safety culture.
  • An independent and expert assessment of third party Safety Management Systems.

IAG works with a team of associates who have a vast hinterland of experience and knowledge and, as such, we can call on exactly the right people with the right experience to deliver exactly what is required such as deck/facility, safety, incident, or pre regulatory audits.  We specialize in undertaking independent audits of third party providers who have achieved preferred bidder status in contract negotiation; these types of audits can save a non-aviation organization money and complexity by ensuring that the preferred aviation provider can meet its contracted obligations in a safe and efficient manner.

We don’t employ bright young graduates with clip-boards and a checklist; our auditors are grey and grizzled with a huge breadth of knowledge and have seen the very best and worst of industry practice.  We totally understand that audits by their very nature can be stressful to the organsiation under the spotlight.  IAG therefore strives to make auditing a positive experience in order to build trust and openness and generate the necessary understanding of the need for continuous process improvement.